Privacy Policy

1. Introduction

Welcome to Nexcomm ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our communication services, including Bulk SMS, WhatsApp Business API, Voice, and RCS.

2. Information We Collect

We collect information that you provide directly to us when you fill out forms, create an account, or contact us. This may include:

• Name and contact details (email address, phone number).
• Business information (company name, industry).
• Communication preferences and consent details.
• Usage data and technical information related to our services.

3. How We Use Your Information

We use the collected data for various purposes, including:

• Providing and maintaining our communication services.
• Processing transactions and managing your account.
• Sending service-related notifications and updates.
• Responding to your inquiries and providing customer support.
• With your consent, sending promotional communications through SMS, WhatsApp, RCS, Voice, or Email.

4. Consent and Communication

By providing your contact information and selecting the consent option on our forms, you explicitly authorize Nexcomm and its authorized representatives to communicate with you regarding our products and services through the following channels:

• Short Message Service (SMS)
• WhatsApp Business Messaging
• Rich Communication Services (RCS)
• Voice Calls (including IVR and automated calls)
• Electronic Mail (Email)

You may opt-out of receiving promotional communications at any time by following the instructions provided in our messages or by contacting us directly.

5. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Services

We may use third-party service providers to facilitate our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nexcomm
Email: info@nexcomm.in
Phone: +91 9226840759
Address: Pune, Maharashtra, India