Terms of Service

1. Agreement to Terms

By accessing or using Nexcomm's communication services, including but not limited to Bulk SMS, WhatsApp Business API, Voice messaging, IVR, and RCS (the "Services"), you agree to be bound by these Terms of Service. If you do not agree with any of these terms, you are prohibited from using or accessing our Services.

2. Description of Services

Nexcomm provides multi-channel business communication solutions. These Services are provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any part of the Services at any time with or without notice.

3. User Obligations

As a user of our Services, you agree to:

• Provide accurate and complete information when creating an account or submitting inquiries.
• Comply with all applicable local, national, and international laws and regulations, including telecommunication laws and anti-spam regulations (e.g., TRAI/DLT guidelines in India).
• Ensure that you have obtained the necessary consent from the recipients before sending any promotional or transactional messages through our platform.
• Not use the Services for any illegal, harmful, or fraudulent activities.

4. Communication and Consent

By submitting your phone number and email address on our website or through our forms, you explicitly authorize Nexcomm and its authorized representatives to communicate with you regarding our products, services, and updates through the following channels:

• Short Message Service (SMS)
• WhatsApp Business Messaging
• Rich Communication Services (RCS)
• Voice Calls (including IVR and automated calls)
• Electronic Mail (Email)

This consent applies to both transactional and promotional communications. You may withdraw your consent at any time by contacting our support team or using the opt-out mechanisms provided in our messages.

5. Intellectual Property Rights

All content, including text, graphics, logos, and software used in the Services, is the intellectual property of Nexcomm and is protected by copyright and other laws. You may not reproduce, modify, or distribute any part of our intellectual property without prior written consent.

6. Limitation of Liability

Nexcomm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in any way connected with the use of our Services, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold Nexcomm and its affiliates, officers, employees, and agents harmless from any and all claims, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Services or your violation of these Terms of Service.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, particularly within the jurisdiction of the courts in Pune, Maharashtra.

9. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Nexcomm
Email: info@nexcomm.in
Phone: +91 9226840759
Address: Pune, Maharashtra, India