RCS Messaging for E-commerce and Retail Brands
Turn offers into swipeable product carousels, run flash sales with shop-now buttons, and share order tracking with a map view.
What is RCS Messaging?
As a breakthrough in rich communication services india landscapes, RCS is the natural evolution of traditional SMS — bringing a significantly richer experience to the default messaging app on Android devices. With advanced rcs messaging for brands india solutions, businesses can send messages that include verified sender profiles displaying your brand logo and name, high-resolution images, videos, product carousels, and interactive buttons such as Suggested Replies and one-tap Actions. It delivers an app-like communication experience to your customers without asking them to install anything new.
Who is this for?
Online stores, retail chains and brands that sell directly to customers and run frequent promotions.
RCS for E-commerce & Retail
A plain-text sale message asks the customer to imagine the product. An RCS carousel shows it, with prices and a button to buy, in the messaging app already on their Android phone.
Nexcomm handles verification, builds carousels and rich cards in its editor, and reports how many customers viewed, tapped and engaged, while SMS fallback covers everyone else.
How RCS Messaging Works
Brand Verification
We assist in getting your business verified with Google and carrier networks so your logo and brand name appear alongside every message you send.
Create Agent
Set up your RCS Business Messaging (RBM) agent profile — the identity through which your brand communicates on the RCS channel.
Design Content
Use our rich card builder to create visually engaging messages with images, carousels, and call-to-action buttons tailored to your campaign.
Target Audience
Select your contact list and send. For recipients on non-RCS-enabled devices, our platform automatically falls back to standard SMS.
Send & Track
Launch your campaign and monitor real-time delivery status, read receipts, and user interaction data from your dashboard.
Key Features
Verified Sender
Capability: Logo & Name Display
Benefit:
Rich Cards
Capability: Images & Video
Benefit:
Suggested Actions
Capability: One-Tap Buttons
Benefit:
Carousels
Capability: Horizontal Scroll
Benefit:
Read Receipts
Capability: Real-time Status
Benefit:
Smart Fallback
Capability: SMS Redundancy
Benefit:
How Retail Teams Use RCS
Product catalogs
Show new arrivals in a carousel with a button on every card.
Flash sales
Announce time-limited offers that customers can act on in a tap.
Order tracking
Share delivery updates with an integrated map view.
Why Retail Brands Choose Nexcomm for RCS
Google Partner
Our direct relationship with Google enables faster brand verification timelines and smoother RBM agent approvals.
Seamless Fallback
Intelligent routing ensures that no message goes undelivered — SMS acts as an automatic backup when RCS is unavailable.
Rich Analytics
Track user interactions across every element of your RCS message — button taps, media views, and overall engagement rates.
Easy Integration
One unified API covers both SMS and RCS, so your development team only needs to build and maintain a single integration.
Security & Compliance
RCS messaging on the Nexcomm platform conforms to GSMA global standards and carrier-level regulations, keeping your business communication spam-free and trustworthy.
POST /api/v1/messages
// Request Payload
{
"to": "+919876543210",
"body": "Your OTP is 1234",
"type": "transactional"
}
Developer Friendly RCS API
Add rich messaging capabilities to your existing applications using our well-documented, developer-ready API.
Transparent Pricing
RCS is priced on a per-message or per-session basis depending on carrier agreements and campaign type. Contact our team for current rates and a customized quote based on your expected messaging volumes.
Get RCS PricingNo hidden fees. Pay for what you use.
Frequently Asked Questions
Modernize Your Customer Communication
Switch to RCS today and deliver app-like experiences directly to the inbox.
Start RCS Pilot