RCS Messaging for Hospitals and Clinics
Send verified appointment reminders with buttons to call the clinic, get directions or add the visit to a calendar.
What is RCS Messaging?
As a breakthrough in rich communication services india landscapes, RCS is the natural evolution of traditional SMS — bringing a significantly richer experience to the default messaging app on Android devices. With advanced rcs messaging for brands india solutions, businesses can send messages that include verified sender profiles displaying your brand logo and name, high-resolution images, videos, product carousels, and interactive buttons such as Suggested Replies and one-tap Actions. It delivers an app-like communication experience to your customers without asking them to install anything new.
Who is this for?
Hospitals, clinics, diagnostic centres and pharmacies that want patients to trust and act on their messages.
RCS for Healthcare & Hospitals
Patients are wary of messages that claim to come from a hospital. RCS shows your verified name and logo on every message, so a reminder is recognised as genuine before it is even opened.
Nexcomm builds reminders with one-tap actions, so patients can call the clinic, open its location or save the appointment to their calendar, and falls back to SMS for phones without RCS.
How RCS Messaging Works
Brand Verification
We assist in getting your business verified with Google and carrier networks so your logo and brand name appear alongside every message you send.
Create Agent
Set up your RCS Business Messaging (RBM) agent profile — the identity through which your brand communicates on the RCS channel.
Design Content
Use our rich card builder to create visually engaging messages with images, carousels, and call-to-action buttons tailored to your campaign.
Target Audience
Select your contact list and send. For recipients on non-RCS-enabled devices, our platform automatically falls back to standard SMS.
Send & Track
Launch your campaign and monitor real-time delivery status, read receipts, and user interaction data from your dashboard.
Key Features
Verified Sender
Capability: Logo & Name Display
Benefit:
Rich Cards
Capability: Images & Video
Benefit:
Suggested Actions
Capability: One-Tap Buttons
Benefit:
Carousels
Capability: Horizontal Scroll
Benefit:
Read Receipts
Capability: Real-time Status
Benefit:
Smart Fallback
Capability: SMS Redundancy
Benefit:
How Healthcare Teams Use RCS
Appointment reminders
Include buttons to call the clinic or save the appointment to a calendar.
Directions to the clinic
Let patients open your location on a map in one tap.
Verified health messages
Show your hospital's name and logo so patients know the message is genuine.
Why Hospitals and Clinics Choose Nexcomm for RCS
Google Partner
Our direct relationship with Google enables faster brand verification timelines and smoother RBM agent approvals.
Seamless Fallback
Intelligent routing ensures that no message goes undelivered — SMS acts as an automatic backup when RCS is unavailable.
Rich Analytics
Track user interactions across every element of your RCS message — button taps, media views, and overall engagement rates.
Easy Integration
One unified API covers both SMS and RCS, so your development team only needs to build and maintain a single integration.
Security & Compliance
RCS messaging on the Nexcomm platform conforms to GSMA global standards and carrier-level regulations, keeping your business communication spam-free and trustworthy.
POST /api/v1/messages
// Request Payload
{
"to": "+919876543210",
"body": "Your OTP is 1234",
"type": "transactional"
}
Developer Friendly RCS API
Add rich messaging capabilities to your existing applications using our well-documented, developer-ready API.
Transparent Pricing
RCS is priced on a per-message or per-session basis depending on carrier agreements and campaign type. Contact our team for current rates and a customized quote based on your expected messaging volumes.
Get RCS PricingNo hidden fees. Pay for what you use.
Frequently Asked Questions
Modernize Your Customer Communication
Switch to RCS today and deliver app-like experiences directly to the inbox.
Start RCS Pilot